Jazbazz's Privacy Policy — How Your Information Is Kept Secure

This Privacy Policy applies to Jazbazz's website, mobile interface, and all digital services. It is in effect whenever you create an account, play games, or contact customer support on Jazbazz.

We place the highest importance on the privacy of our users in Bangladesh. Jazbazz operates all its processes in compliance with international data protection standards.

Jazbazz collects three types of information:

Jazbazz uses your information for the following purposes — and only these purposes:

• Account Management: Registration, login, password recovery, and account verification.
• Payment Processing: To process deposits and handle withdrawals.
• Customer Support: To resolve your complaints or issues as quickly as possible.
• Security: To detect and prevent fraudulent activity.
• Legal Obligations: To comply with AML and other regulatory requirements.
• Service Improvement: To improve platform performance and user experience (anonymous analytics).

Jazbazz does not sell your data. However, in certain limited circumstances, specific information may be shared:

• Payment Provider: Payment gateways such as Upay or Dutch-Bangla Bank are provided with the necessary information to process transactions.
• KYC Verification Partner: Required information may be shared with authorized KYC providers for identity verification.
• Legal Authority: We may be required to disclose information in response to a court order or a lawful request from law enforcement authorities.
• Game Provider: Information required to operate games (such as user ID) may be shared with the game provider.

Jazbazz uses cookies and similar technologies to enhance your experience on the site. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which pages are used most (anonymous data).

Cookies can be disabled from your browser settings, though this may cause some site features to stop working properly.

Jazbazz doesn't hold your data any longer than necessary. General guidelines for retention periods:

• Account Information: For the duration of your active account and 5 years after closure (for legal compliance).
• Transaction Records: A minimum of 5 years, in accordance with AML regulations.
• KYC Documents: 5 years after account closure.
• Customer Support Conversations: Deleted 2 years after last contact.
• Browsing Logs: Automatically deleted after 90 days.

Beyond legal obligations, data is securely deleted once it is no longer needed.

As a Jazbazz user, you have the following rights:

To exercise this right, email us at: [email protected] — A response will be provided within 72 hours.

Jazbazz does not knowingly collect data from users under the age of 18. Age verification is conducted at registration, and any account identified as belonging to a minor is closed immediately.

Jazbazz follows industry-leading standards to keep your information secure:

• For all data transmissions TLS 1.3 Protocol Usage
• In Stored Data AES-256 Encryption
• Password bcrypt Hashing stored with encryption — never in plain text
• Two-factor authentication (2FA) can be enabled optionally
• Suspicious Login Detected Automated Alerts Sent
• Regular Penetration Testing & Security Audits

For any questions or concerns regarding our Privacy Policy, please reach out to our dedicated Privacy Team:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Chat icon at the bottom-right of the site, active 24/7

Jazbazz reserves the right to update this Privacy Policy. For significant changes, a notice will be sent to your registered email and a notification will be posted on the site.